Improve your UX web design with our specialist services

We’re proud to
have achieved…

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goodfirms web dev
Top Web Development Company


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Top SEO Services Company


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Digital Marketing Agency Of The Year


SME of the year


Expert UX web design services
that will transform your user experience

At Sherbet Donkey we know that UX web design is crucial for creating a website that understands the user and their behaviours so that you are able to drive conversions and get your audience engaged with your product or service.

When it comes to consumer habits, the majority of products and services are searched for online, so an effective UX design for your website is crucial for success. Investing in UX design allows your business to make sure that every touchpoint in the customer journey is easy to use, pleasurable and intuitive – rather than just creating an aesthetically beautiful interface.

Our team of expert UX web designers have decades of experience within the industry, so you can rest assured you’re going with the best UX website design agency that can transform your user experience and drive high levels of traffic and conversions to your website.

What can our UI and UX design services do for your business?

Our UI and UX design service offers an effective combination of digital presence and customer interaction that can completely elevate your business – when combined, these services have the power to change your website fully, enhancing its aesthetic appeal while simultaneously improving its usability and accessibility.

Customer journey

Business analysis

Business analysis plays a crucial role in shaping UX design services by bridging the gap between a business’s strategic objectives and the user’s needs and experiences.

With UX web design, the process of business analysis consists of a thorough examination of the business environment, market trends and user data to help guide the UX design process.

Here at Sherbz, our team of UX web design specialists conduct vital business analyses, so we can get to know your business as well as you do and provide you with crucial guidance to effectively improve your website.

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Consumer research

A crucial part of the UX web design process is consumer research. Through a thorough understanding of the target audience’s behaviours, wants, preferences and motivations, UX designers are able to create experiences that genuinely connect with users.

Our UX designers carry out thorough research and the data gathered can help in building detailed user personas and journey maps, which serve as foundational tools for designing with understanding and precision.

Consumer research ensures that design decisions are not based on assumptions but are rooted in actual user data, leading to more intuitive, accessible and engaging products.



A crucial stage in UX web design services is wireframing, which serves as a guide for a website’s composition and design. Wireframes can provide a visual guide to the skeletal framework of your website.

This framework features the details of the placement of elements such as headers, navigation menus, content blocks and call-to-action (CTAs) buttons without focusing on style or design details.

Our highly skilled UX designers are able to focus on functionality, user flow and the prioritisation of content, ensuring that the user’s needs are at the forefront of the design process.

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User Journey

User journeys in UX web design are crucial narratives that are able to map out the step-by-step experience users have as they interact with your website.

Based on user research and personas, these journeys are designed to show the range of possible user paths, as well as their demands, pain points and any enjoyable moments while browsing your website.

In order to ensure that every touchpoint is created with the needs of the user in mind, designers can gain empathy for consumers by creating user journeys that help them see the product from their point of view.

We can help you elevate your business today – get in touch!

Our results
speak for themselves

Albert Clarke


The team at Sherbet Donkey Media are very friendly and professional. The quality of their work is good, and our monthly organic search traffic is up more than 40% since we started. I would recommend them for SEO for businesses in the West Midlands... More

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Tom Stiles


The guys at Sherbet Donkey have a fantastic work ethic and are a pleasure to work with. My experience started with Loki sending me a video breakdown of our current site and where he and the team could improve things. This made them stand out from the off. He was very frank and that’s what I appreciated. We now have an awesome new site and are excited to reap the rewards in the months to come from their continued SEO expertise. Would highly recommend... More

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Daniel Kinsella


If you’re in doubt, give them a go. We did and we’ve seen organic sales sky rocket. They know what they’re talking about, they’re proactive, professional and they challenge the norms. Moreover, i wouldnt hesitate going for a pint with any of the team who manage our account (which has to be a sign of quality, right?). We’re so happy with the SEO that we’ve moved our web hosting to them also. Their technical team is great and care about how the website fucntions. They don’t grumble at (or charge you for!) small, annoying fixes unlike previous firms we’ve used. So easy to work with... More

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Liam Keighley


I was introduced to Sherbet Donkey as I was looking for help with my SEO and to update my website From start to finish they have been an absolute dream to work with and nothing has been too much trouble for them. They listen to what you like and take feedback on board resulting in a product you love at the end... More

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Anthony Smith


My organisation MAC have been working with Sherbet Donkey for 8 months and I can say with complete confidence our ROI as significantly improved and even surpassed my expectations, since working with these guys at SD we have even reduced our spend with social media platforms. We have had our busiest year ever! A huge thanks to all the staff that’s involved in on helping MAC achieve its goals... More

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Charlie Glynn


We have been using the SEO capabilities with Sherbet Donkey for 12 months now and have been amazed with the results! We went into the whole process with caution due to previous sour experiences. However, from the first meeting with Katie, Loki and the team we knew straight away that results and client experience is at the forefront of everything they do. They are experienced professionals and the results speak for themselves! Our online presence/website and business opportunities have gone from strength to strength and we look forward to continuing our development with Sherbet Donkey’s help for a long time to come! Thankyou for your dedication & fantastic work!!.. More

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Meet our specialist
website wizards

Our professional UX web designers have decades of combined experience in UX web design services. This means our designers are more than capable of using their widespread skills to transform your website, improve your user experience and increase your conversions and sales with complete ease.

Don’t just take our word for it, have a look at our portfolio of our extremely happy customers.

Why choose Sherbet Donkey for
UX web design services?

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Lizzie and Foz discuss a handover of a website design

Customer-focused strategies

The foundation of all of our UI and UX design services is our client relationships.

We understand that your company needs to come first and that in order to accomplish your goals, we need to help you get over your specific challenges.

Knowledge and experience

With a brilliant team of highly skilled UX web designers who have an abundance of UX design expertise, you can be sure you’re in safe hands.

Personalised strategies

At Sherbet Donkey, we have the know-how to create tailored strategies to bring success to your business – our results speak for themselves.

Demonstrated track record

Our list of satisfied clients continues to grow as we display our potential and consistency with all our customers.

Extensive services

Our team comprises experts with strong knowledge in all areas of UX design. So, your business can be confident that we’ll provide you with a comprehensive UX web design service that covers every element.

Up-to-date practices

At Sherbz, we take great satisfaction in remaining current in a field that is always changing. To guarantee that our clients receive state-of-the-art services, we remain on the cutting edge of design principles and trends.

Genuine communication

We offer clear and consistent communication throughout the UX web design process. We provide honest and realistic goals that we know we can achieve rather than making unfulfilled promises in an attempt to win over clients.

Got an idea in mind?
Speak to our friendly team!

Not tech savvy? You don’t need to be! We’re here to help.
Let’s get your project started…